Cancellation & Refund Policy

At Peakborn Holidays, we understand that travel plans may sometimes need to be adjusted. Our cancellation and refund guidelines are structured to be fair, transparent, and aligned with our partner hotels and transport providers.

1. Trip Amendments & Postponements

If your arrival dates shift, we will endeavor to reschedule your vehicle and guide services without administrative penalties, subject to vehicle availability and hotel partner policies.

2. Cancellations

Specific cancellation windows and refund timelines are clearly specified in each formal custom tour proposal provided by our customer care team before confirmation.

3. Contacting Us About a Change

To request any change, cancellation, or refund review, please notify your designated trip coordinator in writing via email at peakbornholidays@gmail.com.